Contact us

Need help? We're here to assist you. Before contacting us, please check our FAQ — most common questions are already answered.

Step 1: Check Our FAQ First

Please read our FAQ before reaching out. Most common issues are covered there.

View FAQ

Step 2: Send Us a Ticket

If you still need assistance, you can fill out a support form directly on this page — please write in English and include relevant details like screenshots or TXID.

Attach image

Upload an image and paste the image url into the message

Response Time

We usually respond within 24 hours. Thanks for your patience!

If you prefer to email us directly? Reach out to: support@FreeBNB, and include the following information:

  • Use your registered email address
  • Describe your issue clearly
  • Include any relevant screenshots or TXID
  • Write your message in English